Privacy Policy

Last Updated: 2/19/2025

Welcome to On Demand Construction Services (“we,” “us,” or “our”). We operate as Hayden & Associates, LLC, doing business as On Demand Construction Services, offering a range of services including the Roof Elixir roof rejuvenation treatment. This Privacy Policy applies to our websites located at https://ondemandconstructionservices.com and https://roofelixir.com, (collectively, the “Site”), as well as any products or services we provide (collectively, “Services”).

By accessing our Site or using our Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree, please discontinue using our Site and Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you in various ways, including but not limited to:

  • Contact Forms: Name, email address, phone number (e.g., 517-403-4599), or any other information you voluntarily provide.
  • Service Inquiries and Purchases: Information related to project addresses, payment details, and other details necessary to complete transactions or provide Services.
  • Financing Applications: If you opt for financing through Enhancify™, we may collect credit application data required to process your financing request.

1.2 Automatically Collected Information

When you access our Site, we may automatically collect:

  • Device and Usage Information: IP address, browser type, operating system, referral URLs, pages visited, and the dates/times of visits.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to improve your experience, analyze performance, and tailor marketing.

2. How We Use Your Information

We use collected information for the following purposes:

  • Providing Services: Delivering our roof rejuvenation treatments, scheduling appointments, processing payments, and managing any financing requests via Enhancify™.
  • Communication: Responding to inquiries, sending estimates and invoices, and offering customer support.
  • Site Improvement: Enhancing our Site’s usability, functionality, and design based on analytics.
  • Marketing & Advertising: Informing you about promotions, offers, and new services (unless you opt out). This includes marketing and retargeting through platforms like Facebook.
  • Legal and Regulatory Compliance: Enforcing our policies and complying with applicable legal obligations.

3. Disclosure of Your Information

We do not sell your personal information to third parties. However, we may disclose it in the following circumstances:

  1. Service Providers & Financing Partners

    • We may share your information with financing partners such as Enhancify™ to process your financing application.
    • We also work with payment processors, hosting providers, and other service providers who assist in operating our business.

  2. Legal Requirements

    • We may disclose information if required by law, such as in response to a court order or subpoena, or if we believe it is necessary to protect our rights, property, or clients.

  3. Business Transfers

    • In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Facebook and Other Third-Party Platforms

We use Facebook for advertising and retargeting purposes to display relevant ads and promotions to users based on their visits to our Site.

  • Data Usage: Facebook-related data is used only for our marketing, advertising, and retargeting efforts. We keep any information obtained via Facebook private in accordance with this Privacy Policy.
  • Opt-Out: If you prefer not to see targeted ads, you can manage your ad preferences directly through Facebook or other industry opt-out tools.

5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies to:

  • Remember your preferences and enhance your user experience.
  • Understand how visitors use our Site and improve functionality.
  • Deliver targeted advertising through platforms like Facebook and Google.

5.2 Managing Cookies

You can configure your browser settings to refuse cookies or notify you when a cookie is set. However, blocking cookies may affect some Site features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Despite these measures, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer needed, we securely dispose of it.

8. Children’s Privacy

Our Site and Services are not directed at individuals under the age of 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us so we can remove it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: Request a copy of personal information we hold about you.
  • Correction: Ask us to correct inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information.
  • Opt-Out of Marketing: Unsubscribe from marketing or advertising communications at any time.

To exercise these rights, please contact us using the details in Section 11. We will respond within a reasonable timeframe and in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Site or Services after any modifications constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

On Demand Construction Services (Hayden & Associates, LLC)
Address: 1324 N Main St. Adrian, MI 49221
Phone: 517-403-4599